Get in touch
One person reads this mailbox, and it's the same person who packs the cards.
Answered within about 24 hours, usually sooner. If you’re writing about an order, quote the order number from your confirmation email — it saves a round trip.
Things you don't need to email about
- Making an offer: use the bundle page or the Make an offer button on any card. It goes straight into the queue and you’ll get an email either way.
- Tracking: it’s emailed automatically the moment an order ships.
- Knowing what’s landed: join the drop list and new cards come to you.
Starting a return
Email the address above with your order number and a photo of the problem. The returns policy explains what happens next.